Maintaining and Tracking Internal Expert Networks: Keys to Success

Jim Payne of Deloitte will present an interactive session on the critical success factors for developing a successful internal expert network on Wednesday, May 8th at the 28th Strategic and Competitive Intelligence Professionals (SCIP) Conference in Orlando, Fl.

Is the old saying — 80% of what you need to know already exists inside an enterprise — true? If so, how can this knowledge be leveraged to support the organization’s competitive intelligence efforts? During this energetic, interactive session, Jim Payne will involve attendees in a discussion that examines how Deloitte and other business leaders have come to capitalize on the growth and maintenance of its internal expert networks. They will learn five key lessons in setting up, extracting, and maintaining expert networks and will gain a solid understanding of the critical success factors involved in synthesizing, analyzing and leveraging that knowledge. In addition, attendees will leave with actionable, insightful metrics for measuring contribution and impact.

“There is untapped value in those we interact with each day,” says Mr. Payne.  “Part of the issue is realizing it’s there and asking the right questions to get it.  But the next multi-faceted step, one I rarely see addressed by our profession, is how to maintain and track our internal networks – the experience of our Subject Matter Experts and the information they share.  Through documentation we build efficiency, sustainability and credibility into our tradecraft.  And conversely, we undercut our own efforts when we omit this vital step.”

In addition to sharing his experiences with others, Mr. Payne gains additional personal value from his SCIP conference participation. “I’ve attended several SCIP conferences over the years and while the sessions are good, the informal networking is better.  I enjoy sharing issues and best practices with my colleagues.  I’ve found I’m usually not the first one to run into a specific issue and quite often others have already found a solution they’re willing to discuss.”

The 2013 SCIP International Conference and Exhibition will be held on May 6 through 9 at the Caribe Royal in Orlando, Florida. SCIP 2013 has a powerful and dynamic agenda: 5 track themes, 2 learning levels, 25 executive insight presentations from leading competitive intelligence professionals and competitive strategy executives, 30 interactive sessions, and 8 pre-conference workshops. All this, combined with endless opportunities to network, make new contacts, share experiences, understand best practices and lessons learned, makes SCIP 2013 the premier conference for sharpening your competitive edge. It is truly “Where the world’s intelligence leaders meet.” For further information please go to http://www.scip.org .

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About SCIP News
The Strategic and Competitive Intelligence Professionals (SCIP), formerly the Society of Competitive Intelligence Professionals, is a global nonprofit membership organization for everyone involved in creating and managing business knowledge. Our mission is to enhance the success of our members through leadership, education, advocacy, and networking. Specifically, SCIP provides education and networking opportunities for business professionals working in the rapidly growing field of competitive intelligence (the legal and ethical collection and analysis of information regarding the capabilities, vulnerabilities, and intentions of business competitors). Many SCIP members have backgrounds in market research, strategic analysis, or science and technology. Established in 1986, today SCIP has chapters around the world, with individual members in nations around the globe. In addition, SCIP has alliance partnerships with independent affiliate organizations in many countries.

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